Can't Login to my Workspace

Cody
,
1

I can’t login to the worksapce and can’t use cody on my jetbrains ide why this problem is occurring

Request Failed: authenticating request: failed to authenticate request to Cody Gateway: oauth2: cannot fetch token: 404 Not Found Response: 404 Not Found

Error: Not Found

The requested URL /oauth/token was not found on this server.

getting this on phpstrom

and on this url
https://sourcegraph.com/.auth/openidconnect/login?pc=sams&returnTo=https%3A%2F%2Fsourcegraph.com%2Fcody%2Fmanage

Bad gateway Error code 502

Visit cloudflare.com for more information.

how to solve this

2

Hey @roypronab95 We currently have a service outage but all systems are operational again.

Sorry for the inconvenience.

3

getting the problem again i just purchased the enterprise pro but on the very first i just experienced bad

4

Purchasing your Premium solution and getting this error is very frustrating
Request Failed: Request to https://esoftech.sourcegraph.app/.api/completions/stream?api-version=9&client-name=jetbrains&client-version=7.106.0 failed with 401 Unauthorized: {“message”:“status 401, reason completions are not enabled: instance license does not allow cody; deep search is disabled”,“type”:“http_error”}

6

Hey @Aditya-Kaushik-3 May you please explain what that error triggers? Is it while submitting a message or still opening Cody plugin in the sidepanel?

Thank you and sorry for the inconvenience.

7

@PriNova

While triggering the chat, I have recently taken the enterprise starter plan, but. Getting this error after few usages from yesterday and not able to do anything, please help on priority

username: adityaarnav333

{“message”:“status 401, reason completions are not enabled: instance license does not allow cody; deep search is disabled”,“type”:“http_error”}

8

@roypronab95 @Aditya-Kaushik-3 If you signed up after 23th Juny Cody isn’t available anymore for Enterprise Starter plans.

You can read more in our recent blog post: Changes to Cody Free, Pro, and Enterprise Starter plans | Sourcegraph Blog

Enterprise Starter are migrated to have the Deep Search feature now: Introducing Deep Search: A faster way to understand your code | Sourcegraph Blog

9

Even in amp its showing to buy the pack, i have alredy spent on enterprise stater and 40 $ is not getting updated in my amp account, please help @PriNova email adityaarnav333@gmail.com

10

@PriNova then why are still the selling the ernterprise plan it’s not ethical very bas experience with sourcegraph

11

@roypronab95 The Enterprise Starter plan is transformed into Deep Search and a valid product to sell. If you purchased after the 25th June, the Deep Search product applies. If you purchased before 25th June then you still have access to Cody.

When did you purchase Enterprise Starter plan?

12

I purchased the enterprise starter on 26th of June what should i do?

13

You can now use Deep Search, which is an AI powered Code Search product.

14

Could you please tell me how can i use that deep search give me the link of that and please tell me how can i use this on PHPstrom

15

@roypronab95 The link to Deep Search is here in this post: Can't Login to my Workspace - #8 by PriNova

and it is still in experimental phase and only available via the web.