Help Pro user: subscription activation error

Hey, I need some urgent help. I renewed the Cody subscription today using credit card, got the payment invoice but the subscription is not upgraded yet. It shows “Error reactivating subscription, contact support”
I can share the necessary docs like invoice/screenshots to the team.

If you didn’t already, you should probably send an email to their support

1 Like

Already sent the mail. Awaiting response

please have a look at this issue. Also why am I not getting any response from support?