429 error occurred and never restored to use

Forum
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1

429 appeared in the conversation and continued to appear after 4 hours?

2

Hey @fastwalkergy

Please leave a message with your Sourcegraph username and an inquiry to support@sourcegraph.com for a solution.

Thank you.

3

has been sent，thanks

1 Like
4

Having this problem too.

5

Hello @TheGlowingArchitect

A 429 status code means you are on a free account and hit your usage limit/quota for the day. It can also mean you were sending too many requests in a short period of time. If you have Cody Pro and you are seeing 429 errors, you can contact us at support@sourcegraph.com to resolve this.

Thank you

6

I am on my second day of this error - when does it go away?

7

Hi, is it fixed for you ? I have the same problem

8

Hey @mhfdania

Please report to support@sourcegraph.com with your Sourcegraph username or registered email if it isn’t fixed so far.

Thank you

9

Hello, I received this yesterday :
Keyu Ubi* (Sourcegraph Support)

Apr 7, 2025, 12:54 PDT

Hello,

We have reviewed your account and found you to be in violation of our Acceptable Use Policy and your account was banned.
Because of this, your account has been cancelled and no refund will be issued.

Regards,

Keyu Ubi
Sourcegraph

I did an appeal cs I truly didn’t do anything against those policies, I litteraly use Cody for uni…and I renewed my pro subscrition yesterday as well
It’s been 2 days, please help me, I’ve been delayed a lot in my work and this is getting urgent