Increased amount of seats by mistake, how to reimburse

Forum
1

We created a workspace with our billing manager and noticed that we had to increase amount of seat to 2 seats in order to assign a developer to the workspace. The billing manager is not a developer and was removed from the subscription after transferring Admin role to the developer.
Could you help us to:

  • reimburse the one seat we didn’t use
  • how to send the billing invoices automatically to a specific email address which is not on the subscription? Can it be automatically sent anywhere at all?

Thank you for your support

2

Hey @creynir

After you have removed the invited member

Screenshot 2025-03-12 131746
Screenshot 2025-03-12 131746399×221 5.16 KB

You should be able to decrease the seats in the “Buy more seats” pane by pressing the ‘-’ button.

If that does not help at all, please contact us via support@sourcegraph.com with your inquiry.

Thank you