Limited on premium subscription, why?

Why am I being limited? I payed for premium, the subscription tab clearly states unlimited chat messages. What’s going on? I need this resolved asap or I will cancel my subscription as I have projects I need to be working on.

1 Like

Hey @lunacato
What kind of error appears if you try to send a message?

On Cody Pro and Enterprise plans, usage is unlimited but controlled by Fair Usage . This means that some users occasionally experience a limitation placed on their account. This limitation resets within 24 hours. If this issue persists, contact us through our community forum, Discord, or email support@sourcegraph.com.