I recently subscribed to the Plugin Pro Professional Plan, but before using any services, the system notified me that “all chat messages and commands have been depleted,” completely preventing me from accessing the subscribed features. I suspect potential issues such as delayed synchronization of account status, abnormal subscription activation, or errors in the system’s billing module.
Could you kindly investigate the following:
- Verify my account subscription status and remaining quota;
- Confirm whether subscription records and permission assignments are functioning properly;
- Check for system errors or discrepancies in the usage deduction logic.
I request a prompt resolution to restore my service access and allocated quota. If additional account details or logs are required, please let me know. Thank you for your professional support and timely response.