Unable to use the chat

Dear Sourcegraph, I’m unable to use the chat suddenly. This is an error that pop up. I have a pro account.
Username: Alessio Ghironi (ghironialessio91-hatis)

Request Failed: Sourcegraph Cody Gateway: unexpected status code 429: you have exceeded the concurrency limit of 1 requests for “chat_completions”. Retry after 2025-02-16 17:26:02 +0000 UTC

Best regards

The issue ERR:429 is you’re sending too many requests meaning that you’re sending too many messages. You can fix this by just waiting a while.

If the error does not go away then it’s likely the servers are offline. You can view the status at https://sourcegraphstatus.com/

If it’s online and the error is still there then try follow these steps

Try log in and out
Try open a new chat and talk there

If it does not go away I would wait for assistance from Cody themselves
Because I am not a staff member of Sourcegraph I’m just a member of the community Have a good day :smiley:

1 Like

Thank you for your help. I think my accout is bugged. I didn’t use it for the whole day and I still have this problem. If I use another account without membership it works.