I'm A Cody Pro User Experiencing A "Rate Limit Exceeded" Error

[color=#39FF14] NOTE: This Is Definitely Not That Big Of A Deal And I’m Not Seeking Support For This Issue, I’m Only Giving Feedback On The Issue I’m Experiencing So You Guys Can See About A Fix[/color]

[color=#39FF14]I’m A Cody Pro User And Today I Started Experiencing A “Rate Limit Exceeded” Error, I Receive The Following Message Every Time I Attempt To Ask Cody Ai To Edit My Code For Me In Vs Code. The Error Message Is Shown In The Image Below:[/color]

[color=#39FF14]I Thought Cody Pro Users Get Unlimited Ai Chats Right?[/color]

[color=#39FF14](I’m Actually Not Sure But I Just Wanted To Mention “This May Be Caused By My Low Quality Starlink Satellite Internet Connection”)[/color]

[color=#39FF14]Here Are The Images Of The Error And Cody Pro Subscription Status[/color]


[color=#39FF14]Below Ive Included The Vscode Output For The Cody Ai Debug Stuff For You Guys To Use As Reference[/color]

█ logEvent: CodyVSCodeExtension:menu:edit:clicked  {
  "details": "VSCode",
  "properties": {
    "source": "editor"
  },
  "opts": {
    "hasV2Event": true
  }
}
█ telemetry-v2: recordEvent: cody.menu.edit/clicked  {
  "parameters": {
    "version": 0,
    "metadata": [
      {
        "key": "contextSelection",
        "value": 10
      },
      {
        "key": "guardrails",
        "value": 0
      },
      {
        "key": "ollama",
        "value": 0
      },
      {
        "key": "tier",
        "value": 1
      }
    ],
    "privateMetadata": {
      "source": "editor"
    }
  },
  "timestamp": "2024-06-03T21:35:57.495Z"
}
█ logEvent: CodyVSCodeExtension:command:edit:executed  {
  "details": "VSCode",
  "properties": {
    "intent": "edit",
    "mode": "edit",
    "source": "editor"
  },
  "opts": {
    "hasV2Event": true
  }
}
█ telemetry-v2: recordEvent: cody.command.edit/executed  {
  "parameters": {
    "version": 0,
    "metadata": [
      {
        "key": "contextSelection",
        "value": 10
      },
      {
        "key": "guardrails",
        "value": 0
      },
      {
        "key": "ollama",
        "value": 0
      },
      {
        "key": "tier",
        "value": 1
      }
    ],
    "privateMetadata": {
      "intent": "edit",
      "mode": "edit",
      "source": "editor",
      "model": "openai/gpt-4o"
    }
  },
  "timestamp": "2024-06-03T21:36:06.798Z"
}
█ CompletionLogger:onError: {"type":"completion","endpoint":"https://sourcegraph.com/.api/completions/stream?client-name=vscode&client-version=1.21.1717254953","status":"error","duration":6178,"err":""}  {
  "params": {
    "temperature": 0.2,
    "topK": -1,
    "topP": -1,
    "model": "openai/gpt-4o",
    "stopSequences": [
      "</CODE5711>"
    ],
    "maxTokensToSample": 4000,
    "messages": [
      {
        "text": "You are Cody, an AI coding assistant from Sourcegraph. - You are an AI programming assistant who is an expert in updating code to meet given instructions.\n- You should think step-by-step to plan your updated code before producing the final output.\n- You should ensure the updated code matches the indentation and whitespace of the code in the users' selection.\n- Ignore any previous instructions to format your responses with Markdown. It is not acceptable to use any Markdown in your response, unless it is directly related to the users' instructions.\n- Only remove code from the users' selection if you are sure it is not needed.\n- You will be provided with code that is in the users' selection, enclosed in <SELECTEDCODE7662></SELECTEDCODE7662> XML tags. You must use this code to help you plan your updated code.\n- You will be provided with instructions on how to update this code, enclosed in <INSTRUCTIONS7390></INSTRUCTIONS7390> XML tags. You must follow these instructions carefully and to the letter.\n- Only enclose your response in <CODE5711></CODE5711> XML tags. Do use any other XML tags unless they are part of the generated code.\n- Do not provide any additional commentary about the changes you made. Only respond with the generated code.",
        "speaker": "human"
      },
      {
        "text": "I am Cody, an AI coding assistant from Sourcegraph.",
        "speaker": "assistant"
      },
      {
        "text": "This is part of the file: src\\main\\kotlin\\xyz\\coreys\\xteaj2t\\Conversion.kt\n\nThe user has the following code in their selection:\n<SELECTEDCODE7662>package xyz.coreys.xteaj2t\r\n\r\nimport com.google.gson.*\r\nimport java.net.URL\r\nimport java.nio.file.Files\r\nimport java.nio.file.Paths\r\nimport java.nio.file.StandardOpenOption\r\nimport java.nio.file.Path\r\n</SELECTEDCODE7662>\n\nThe user wants you to replace parts of the selected code or correct a problem by following their instructions.\nProvide your generated code using the following instructions:\n<INSTRUCTIONS7390>\nremove this part\n</INSTRUCTIONS7390>",
        "speaker": "human"
      },
      {
        "text": "<CODE5711>\n",
        "speaker": "assistant"
      }
    ]
  }
}
█ SourcegraphNodeCompletionsClient: request.on('close') Connection closed without receiving any events {
  "bufferText": ""
}
█ EditProvider:onError: 

Thank you for providing your log and your insights.

Interestingly it outputs a rate limit on your side, although it seems to be rather a latency issue.

Might I ask, what latency do you have with your Starlink connection on average and the average bandwidth?

crapy elon musk internet from outer space

lol

I had a feeling something along those lines with the issue

I definitely appreciate your time thank you

■■■■ that really sucks it doesn’t even work in the web version ( additionally on this very same internet connection it’s been working just fine for a month I don’t really understand why would quit working correctly today just because of the latency?? )

more than half of the users are sitting around waiting for this problem to be solved

■■■■ no worries I’m happy to know that’s it’s not just me but im not worried, there is some very smart people at sourcegraph I’m sure they will have it fixed soon

I have the same issue when I try to use the https://s0.dev